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Citizen First - Powered by the Institute for Citizen-Centred Service

2003 — Art Daniels

Heintzman Leadership Award

Art Daniels is a recognized champion of citizen centred service across Canada and throughout the world. During the past decade, he has been:

  • the leader and architect of many of Ontario’s award-winning, citizen-centred service initiatives;
  • a key leader of the Citizen Centred Service Network;
  • a co-founder of the Public Sector Service Delivery Council;
  • a willing advisor on citizen-centred service to governments in Canada and around the world;
  • an author of books and articles on innovative, citizen-centred service delivery;
  • and an architect and founder of the Institute for Citizen-Centred Service.