Follow:        

Citizen First - Powered by the Institute for Citizen-Centred Service

2013 — Dan Batista

Heintzman Leadership Award

As Senior Director, Service Delivery and Partnerships, at Industry Canada, Dan Batista has provided instrumental leadership which led to significant accomplishments for Canadian businesses and multi-jurisdictional partners. Dan has been involved in three major on-line projects: the Business Gateway Portal, Canada Business Network and BizPaL. Working with partners from other departments, provinces, territories and municipalities, Dan has led the improvement of services to business entrepreneurs across Canada.

Dan Batista’s strong leadership is demonstrated in his willingness to establish and improve collaboration with other government departments and other orders of government in support of service to businesses. Dan not only empowers his own staff in the improvement of service to business but also staff and senior executives from his and other federal departments and jurisdictions. He has led various projects that exemplify innovation, partnership and portability, proving what can be achieved when multiple orders of government work together to streamline services to Canadians.

The winner of the 2013 award truly exemplifies the high expectations embodied in the ICCS Heintzman Leadership Award.