Unclaimed Benefits Working Group

Across Canada, there are vulnerable individuals not receiving the government benefits that they are eligible for. This is an important issue for governments as their benefit programs are intended to reduce poverty and inequality for low-income individuals including those that are hard to reach.

The working group aims at:

  • Identifying data gaps (i.e., key programs and populations) for the Table to focus on.
  • Leveraging technology (i.e., Robotic Process Automation - RPA) to better identify communities and populations with lower uptake rates.
  • Identifying barriers to auto-enrollment and solutions.
  • Supporting targeted outreach to populations with lower uptake rates, including joint FPT outreach.


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