Contact Us Newsroom Search Français

About us
About us
Corporate Reports
- Annual Reports
- Strategic Plan
Our partners
Heintzman Leadership Award

Honouring outstanding leadership and the promotion of citizen-centred service in the Canadian public sector.
- Previous Winners
Our Work
Councils

PSSDC and PSCIOC is a unique model of all levels of government working together to improve service delivery.
- Member Login
- PSCIOC Member Login
Research and Publications

Find out how citizens and businesses view public sector services at all levels of government.
Measure and Benchmark

Compare and benchmark client satisfaction levels within your organization.
Learning and Training

Flexible training options and certifications centered on service delivery excellence.

Our partners

As a not-for-profit centre of excellence, we work with governments across Canada and around the world to improve public sector service delivery. We have continuously worked with our partners to provide them with insightful tools to better serve Canadian citizens and businesses. In the spirit of continuous improvement and innovation, we want to push the limits in providing better learning, research, and performance measurement tools.

Our philosophy has been to seek partners to explore how to further improve the value of our actionable citizen satisfaction insights. By working with private and public sector partners, we continue to discover new technologies and analytics that align with our services.

Learn about our exciting projects.