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Citizen First - Powered by the Institute for Citizen-Centred Service

Upcoming Events

  • August 17, 2020

    Association of Municipalities Ontario AGM and Annual Conference ‑Virtual

    More than ever, AMO members, partners and key stakeholders need a forum to come together to share experiences, build understanding, strategize and plan for a strong future. AMO committed to a conference experience that will meet the needs of our members and provides value for the sponsors and exhibitors who help make the conference possible. We are pleased to share with you that AMO 2020 will be a virtual experience offering information and engagements that matter the most to you.

  • August 25, 2020

    Webinar: Citizen First Analytics (Complimentary)

    Join us to discover the new Citizen First Analytics service that helps you ask your clients the right questions about what they think about the service experience you provide. Your survey results can then be compared to your peers. Our new service gives you the flexibility to determine which service elements you want to focus on. You get key insights about your clients and your performance faster and easier.

  • October 18, 2020

    CPA Canada Public Sector Conference 2020

    If you’re a senior financial professional in the public sector or work for a not-for-profit that follows PSAB standards, this annual event in the nation’s capital is the place to be.

  • October 20, 2020

    FCM Sustainable Communities Conference

    Join local leaders from across the country to connect with peers and practitioners, explore new trends and proven practices, and experience Canada’s premier municipal sustainability event.

  • October 25, 2020

    MISA Ontario 2020 Infosec Conference & Trade Show

    SAVE THE DATE: Municipal IT security professionals, at all levels, can look forward to hearing directly from municipalities on the issues they experience and learn from each other the direction they need for their future strategies.