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Citizen First - Powered by the Institute for Citizen-Centred Service

Upcoming Events

  • August 23, 2021

    Shaping the Future — IPAC Conference

    This event, IPAC's 73rd annual conference, brings together public servants from all orders of government, academics and students, community leaders, and private sector professionals from across the country to share promising practices, gain new knowledge, and network both virtually and in-person."

  • September 22, 2021

    Project Management for Public Service Delivery (workshop)

    Join this interactive 4-part workshop (Sept. 22, 23, 29, 30) and learn the roles of various stakeholders including the sponsor and project manager. Using a case study, participants will follow a detailed Project Management Process and will begin the development of a project plan. Participants will learn how to demonstrate understanding of project management concepts; identify the project management process groups and knowledge areas; and utilize techniques for managing a project effectively.