Honouring outstanding leadership and the promotion of citizen-centred service in the Canadian public sector.
PSSDC and PSCIOC is a unique model of all levels of government working together to improve service delivery.
Find out how citizens and businesses view public sector services at all levels of government.
Compare and benchmark client satisfaction levels within your organization.
Flexible training options and certifications centered on service delivery excellence.
A comprehensive look at how clients view government services with emphasis on providing actionable data. (PDF Download)
Overview of key findings and recommendations from the Citizens First 8 study. (PDF Download)